Network one provides a true single vendor solution. These services includes setup, installation, trouble shooting and long term maintenance for all hardware and software products. By constantly sharpening our skills and stayed informed on technology changes, we are always prepared to effectively serve the unique computing and networking needs of your company. Our support staff quickly diagnoses the problem, and will promptly advise you to your options.
Should the occasion ever raise that you need our technical support immediately, you need not worry. With the Supplemental Support Program, you are guaranteed a reasonable response time. Network one offers individualized service by providing the expertise and scheduling to fit the needs of the client.
Many times, we can solve the problem from our own location without making an office visit. When required, one of our technicians will fix the problem on-site. Network one offers many different levels of support and can customize a support program that suits your needs. Support plans range from simple next day hardware replacement to our comprehensive Supplemental Support Program.